Elevate your skills with the Foundations of Hospitality short course, an introduction to working in any hospitality business.

Come and join 5-star trained and experienced hospitality personality Rebecca Brennan from the Sugar Florist as she takes you through the fundamentals of working in a restaurant or cafe setting, on Tuesday 8 April. 

This three hour after-school interactive course will include light refreshments and is conveniently located in the centre of the city to accommodate those still in education who are in or are wanting to work in hospitality.  

You'll be introduced to the world of hospitality including;

• Introduction to Hospitality 

• Understanding what your employer expects of you 

• Understanding your learning style 

• Understanding the importance of high standards in workplace (Including personal presentation) 

• Phone Etiquette 

• Interacting with Guests (Fundamentals) 

• Understanding the Menu and Importance of product knowledge 

• How to Upsell 

• Conflict management skills

• Plus much more

As part of the Workforce Development Program, this one-day course provides a comprehensive introduction to working in the hospitality industry, making it the ideal starting point for anyone considering a career in this dynamic field. Participants will gain valuable insights into key hospitality roles, customer service techniques, and the importance of teamwork in a fast-paced environment.

Delivered in partnership with the Albany Chamber of Commerce and Industry (ACCI), the Regional Chambers of Commerce and Industry (RCCIWA), and Tourism WA, this course is made even more accessible through subsidised funding from Tourism WA.

Course price is $15per person + GST and Booking Fee.

Get in quick as spaces are limited!

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